Terms and Conditions of Hire

Please read the terms very carefully before booking.

 

Booking and Payment:

  • Bookings are confirmed upon receipt of a deposit of 20% of total booking value.
  • Full payment is required 30 days prior to the commencement of hire.
  • Payment method is via direct bank transfers.

Cancellation Policy:

  • Cancellations made more than 30 days before the hire start date receive a full refund minus an administration fee of £30.
  • Cancellations made within 30 days of the hire start date are subject to a cancellation fee of 50% of the total cost of the hire.

Security Deposit:

  • A security deposit of £1000 is required upon collection of the campervan.
  • The deposit covers any damage, loss, or theft of equipment during the hire period.

Insurance:

  • All campervans are insured with comprehensive insurance.
  • The insurance excess amount of £500 is payable in the event of any damage, loss, or accident.

Driver Requirements:

  • 2 named drivers are included in the policy.
  • All drivers must be between the ages of 23 and 75 years old.
  • The driver must have held a full UK or EU licence for a minimum of two years.
  • The driver must not have had their licence suspended for any period within the last three years.
  • The driver has not been involved in more than one fault incident within the last three years.
  • The driver has no more than two convictions with a maximum of 3 points per conviction.
  • The driver has not obtained a BA,DD or UT conviction.
  • Every driver must provide their driving license and 2 utility bills dated within 3 month of the hire.

Use of Vehicle:

  • Driving is permitted only on paved and well-maintained roads; off-road driving is strictly prohibited.
  • Smoking, vaping and pets are not allowed inside the campervan.

Return of Vehicle:

  • The campervan must be returned in the same condition as it was hired.
  • Late returns may incur additional charges.
  • The campervan must be returned with a full tank of fuel.

Breakdown and Repairs:

  • In case of breakdown, Tweedle Dee Campers will provide assistance via their breakdown service (RAC).
  • Repairs must not be carried out without prior approval.

Liability:

  • Tweedle Dee Campers is not liable for any personal injury or loss of personal belongings during the hire period.

Optional Extras:

You can request the below optional extras at the time of booking or upon collection of the campervan.

  • Pizza Oven Gas - £30
  • Pizza Dough Balls x12 - £30
  • Paddleboard - £20
  • Outdoor Log burner and logs - £20
  • Air Fryer - £20 (can only be used on Electric Hookup)

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